GeoAstra NTRIP Caster Enterprise Edition Customer Guide

1. Quick start

1.1 Who this guide is for

This guide is for Enterprise Edition customers. It explains:

• How regular users sign in, connect devices, and activate a license;
• How an Enterprise Admin initializes the site, issues licenses, and manages users.

It covers only the pages and actions available to customers.

1.2 User types at a glance

Quotas are shown under My Profile as Maximum Mountpoints and Maximum Concurrent Clients.

1.3 First sign-in and Site Access

1. Open the customer’s Enterprise website;
2. Click Sign in;
3. If Site Access appears:
   • Invite code: enter the site invite code; or
   • Existing email: enter an email already registered on this site;
4. Click Continue;
5. Sign in with an existing account, or register as prompted;
6. If a new user receives a verification email, complete email verification first.

Invite Code is case-sensitive.

Click Sign-out at the top right to exit. After a license or permission change, Sign-out and sign in again to refresh the menu.

2. Everyday use (all users)

This chapter applies to Standard / Basic / NTRIP Pro / Enterprise Admin. Extra Admin tasks are in Chapter 3.

2.1 Check connection status (Dashboard)

My NTRIP Caster → DashBoard

Live connections

Shows for the current user:

• Total: total connections
• Bases: online RTK Base count
• Rovers: online Rover count
• MountPoints: MountPoints that currently have connections

Actions:

• Refresh: refresh immediately;
• Click a MountPoint row: expand Type, Agent, IP Address, User, Connected For;
• Info: open help.

Connection parameters

After selecting a MountPoint under Select a MountPoint, you can view:

• Online / Offline;
• NTRIP Caster URL and Port;
• RTK Base MountPoint, Username, and Password;
• Rover MountPoint, Username, and Password.

Green means that MountPoint currently has an RTK Base online.

2.2 Manage your own MountPoints

My NTRIP Caster → My Mountpoints

Basic actions

• Select a MountPoint: switch the current MountPoint
• Add a new MountPoint: create one (limited by license / quota)
• Del this MountPoint: delete the current MountPoint
• Editing → edit → Update: save

Editable fields

MountPoint Name, Identifier, RTCM Format / Format Details, Carrier, Navigation System, Network, Country, Latitude / Longitude, NMEA, Solution, Generator, Compression, Authentication, Fee, Bitrate, Misc, Active.

If a field is unclear, click the Info icon next to it.

Get RTK Base location

When the Base is Online:

1. Select the MountPoint;
2. Click Get RTK Base Location;
3. Wait until collection finishes;
4. Review coordinates, Geodetic Height, Orthometric Height, and map links.

2.3 Profile and credentials

My Profile

My Profile → My Profile

Shows User ID, Email, Authentication Source, Maximum Mountpoints, Maximum Concurrent Clients, Account Creation Date, Account Enabled.

Clear data: deletes past Analyzer / Downloader data for the current user; does not delete the account, MountPoints, or licenses. Confirm historical data is no longer needed before running this.

Change NTRIP Credential

My Profile → Change NTRIP Credential

Set and Update:

• RTK Base Upload User Name / Password
• Rover Download User Name / Password

Note: Username must be unique; after changes, update field devices as well.

2.4 Activate and renew a license

My Profile → License

View

Current Active License(s) shows License Name and Valid Through.

Activate

1. Paste the License Key you received;
2. Click Activate;
3. Confirm it appears under Current Active License(s);
4. Sign-out and sign in again.

If an active license of the same type already exists, the new license extends validity after the current end date. Do not forward License Keys.

2.5 Analysis and download (Basic / Pro / Enterprise Admin)

My NTRIP Caster

RTK Base Analyzer (Basic Edition)

Analyzes an online RTK Base for this account on this site.

1. Confirm the MountPoint and Online status;
2. Select the MountPoint;
3. Choose Duration: 10 / 30 / 60 / 120 seconds;
4. Click Analyze this RTK Base (or Re-analyze if a result already exists);
5. Use Expand All / Collapse All / Copy JSON to review results.

The Base must be Online.

PPK Downloader (Basic Edition)

Records RTCM3 data from a MountPoint on this site.

1. Select the MountPoint;
2. Set Recording Start Time and Duration;
3. Submit the Task;
4. Refresh status;
5. When ready, Download (filename is usually rtcm_data.rtcm3).

Limits: start time cannot be in the past; schedule up to about 7 days ahead; Duration from 5 minutes to 24 hours; do not submit again while a task is running; download links typically expire after about 7 days.

3. Enterprise Admin tasks (by job)

The Admin menu is visible only to Enterprise Admin. Everyday user features are in Chapter 2 and are not repeated here.

3.1 Initialize a new site

After the environment has been deployed on the cloud side, the Enterprise Admin should sign in for the first time and follow this order:

1. Open Admin → Site settings;
2. Complete Branding (name, copy, colors, Logo / Hero / Favicon, etc.), then click Save branding;
3. Set a hard-to-guess Invite code;
4. Turn off Public access enabled;
5. Click Save;
6. Test in a private/incognito window: a wrong Invite Code should be rejected; the correct Invite Code should reach sign-in;
7. Then create licenses and send them to customers (see 3.2).

When Public Access is off, Invite Code cannot be empty.

Site settings fields

Text & colors: Portal name, Headline, Tagline, Welcome message, Support email / phone, Help URL, Website URL, Primary color, Sign-in button label, Show “Powered by GeoAstra”.

Images:

• Logo: recommended 800×200 PNG, max about 300 KB
• Hero image: recommended 1920×1080, max about 500 KB
• Favicon: recommended 64×64, max about 50 KB
• Revert / Preview restore defaults or preview

Access:

• Public access on: users can go directly to sign-in / register
• Off: Invite Code or Existing Email is required

3.2 Create a license and send it to the customer

Admin → License Admin

List actions

Search, Add, Delete, Deactivate Batch, click a row for details, Prev / Next.

Create

Click Add, then fill in:

• Purchase Email: customer order email
• Product Id: ntrip-basic / ntrip-pro / ntrip-ent
• Period + Period Type: D Day / M Month / Y Year

After the system generates the License Key:

1. Verify email, product, and term;
2. Copy the License Key;
3. Send the website URL, Invite Code, and License Key to the customer;
4. Have the customer activate with their own account (do not activate with the Enterprise Admin account).

Renew

Create a new license with the same Product Id → send it to the customer → customer activates under My Profile → License → confirm Valid Through is extended → customer signs in again.

For normal renewals, do not manually change Activated, User Id, or Activation / Deactivation Date unless guided by GeoAstra Support.

Details you can view

License ID, Key, Activated, Purchase Email, Product Id, Period, User Id, Purchase / Activation / Deactivation Date. For editable fields, open Edit, then Save.

3.3 Manage users and roles

Admin → Enterprise Users Admin

Find and delete

Search keywords → Search → click a user row for details; Delete is available (double-check before deleting).

Roles

Can add / remove:

Roles shown as Read-only cannot be changed on this page. After changing a role, ask the user to Sign-out and sign in again.

User details

Read-only: User ID, Email, Authentication Source, Account Creation Date, Last Login Date.

After Editing, you can change: Profile Name, Upload / Download credentials, Maximum Mountpoint / Concurrent Client, Account Enabled. Save with Update User and its MP(s).

Manage a user’s MountPoints

Select MountPoint → Edit MountPoint / Delete MountPoint; verify the name and owning user before saving.

3.4 Adjust connection quotas

To raise a user’s Base / Rover capacity:

1. Open Enterprise Users Admin and select the user;
2. Editing;
3. Change Maximum Number of Mountpoint Allowed and Maximum Number of Concurrent Client Allowed;
4. Update User and its MP(s);
5. If credentials or MountPoints changed, Rebuild / Apply as in 3.5.

You can also issue / activate an ntrip-pro license so quotas increase by product rules; confirm the result in My Profile.

3.5 Check connections and apply configuration

Admin → NTRIP Server Admin

View site-wide connections

All NTRIP Connections - Live: Mountpoint, Base/Rover Type, ID, Agent, IP, User, Connected For. Use this to verify field devices are connected.

How changes take effect

After changing credentials, MountPoints, or related user settings:

1. Rebuild Config Files → Go;
2. Confirm success;
3. Apply Config Files → Go (usually does not drop existing connections);
4. Recheck connection status.

Restart NTRIP Engine

Disconnects all Bases / Rovers and interrupts service for about 20 seconds. Use only if Apply did not take effect, or when GeoAstra Support advises it; notify online users first.

Logs

Access / NTRIP Caster / Usage: Show latest log, Download all logs. May contain connection information; share only with authorized support contacts.

3.6 Maintain branding and access control

For day-to-day changes to site appearance or Invite Code, use Site settings (fields in 3.1). After changing Invite Code or Public Access, retest in a private/incognito window.

4. Quick reference

4.1 Top menu map

4.2 FAQ

4.3 Notes

• Do not share Invite Code, License Key, or user credentials with unauthorized people;
• Do not activate a customer license with the Enterprise Admin account;
• Double-check before deleting a user / MountPoint / license;
• Notify online users before Restart;
• After changing credentials, update devices;
• Use a distinct Invite Code per Site;
• Contact GeoAstra Support when unsure.